Support — Keep In Touch (KIT)

Last updated: 5 August 2026

Keep In Touch ("KIT") is a personal CRM for iPhone, iPad, and Mac. It surfaces two or three people to reach out to each week, based on how far each one has drifted past the contact cadence you set for them.

Getting in touch

Questions, bug reports, and feature requests: support.kit@okke.me

It helps to include your device and OS version, and — for anything involving sync — whether the devices concerned are signed in to iCloud.

Common questions

My people and conversations are not appearing on my other device

KIT syncs through your own iCloud account, using Apple's CloudKit private database. Check that:

• both devices are signed in to the same Apple Account;
• iCloud is enabled for KIT in system Settings;
• both devices have a working network connection.

Sync is not instant. It usually settles within a minute, though a device that has been offline for a while takes longer to catch up. If you are not signed in to iCloud, KIT falls back to a purely local store on each device and nothing syncs — that is by design, not a failure.

KIT is only suggesting one person, under "One anyway"

That is a week in which nobody is actually overdue. KIT deliberately under-suggests, so instead of inventing work it tells you that you are all caught up — and then offers a single person you have drifted furthest from, measured against their own cadence. It is an offer, not a backlog: ignoring it costs nothing, and nobody is moved to the back burner for being surfaced there. People reappear as due on their own as they drift past the cadence you chose for them.

Log any conversation and the offer goes away for the rest of the week — the point of it is that no week is empty, and one real conversation is the week not being empty. It comes back next week if nobody has become due by then.

Everyone I added came due in the same week

That used to happen when a batch of people was added in one sitting — an import from Contacts, or an afternoon of typing names in. Until someone has a logged conversation, KIT counts from the day you added them, so a whole batch reached its cadence on the same day and arrived as a flood the board could only clear three at a time.

KIT now spreads the first cycle across a window of up to four weeks, so a batch trickles in rather than landing at once. The spread only ever delays someone slightly; nobody is surfaced earlier than the cadence you chose. Once a person has one logged conversation it stops applying altogether — from then on their rhythm is counted from that conversation.

It applies to anyone who has no logged conversation yet, not only to people added from now on. So after updating you may see someone who was already on the board drop off it for a few weeks — nothing is lost, they come back once the spread window has passed, and logging one conversation with them ends the spread immediately.

Someone keeps being suggested and I am not ready to contact them

Anyone suggested three weeks running without action moves to the back burner automatically. You can also toggle that yourself in the person's detail view. Logging a real conversation brings them back into rotation.

My streak did not go up

The streak counts consecutive weeks with at least one logged conversation. A single contact is enough to keep a week alive, and the current week never breaks the streak until it is over. Weeks start on Monday.

KIT cannot see my contacts

KIT asks for Contacts access so you can pick people from your address book instead of typing names, and so it can import birthdays and other important dates. You can grant or revoke this at any time in system Settings. Revoking it does not remove anyone you have already added — KIT keeps working with them.

Avatar syncing from Beeper (Mac only)

The optional Beeper avatar sync talks to Beeper Desktop running on the same Mac, over local loopback. Beeper Desktop needs to be running for it to work, and the feature does not exist on iPhone or iPad.

How do I delete my data?

Deleting the app removes its local store. To remove synced data as well, delete the app's data from iCloud in system Settings → your Apple Account → iCloud.

Requirements

KIT runs on iPhone, iPad, and Mac. iPad is the primary layout; the same app adapts to the other two.

Privacy

KIT has no server, no account, and no analytics, and the developer cannot see your data. The full policy is published at kit.okke.me/privacy.